Are you experiencing an issue or have a question about one of our services?

During normal office hours contact us via phone, stop in to speak with someone directly or fill out the form below and your message will be forwarded to our customer support staff.

Normal office hours are Monday through Friday, 8:00 am to 5:00 pm.

989-453-4393 • 888-282-4932

After-hours support is available on a call-back basis Monday through Friday from 5:00 pm to 9:00 pm, Saturday from 9:00 am to 9:00 pm and Sunday Noon until 5:00 pm; excluding major holidays.

After-hours support cannot accept payments, nor can they restore service for customers who have been disconnected due to account balance issues. 

To resolve billing issues, contact our office during normal office hours.

AVS SUPPORT Contact Form

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Internet is working but you're experiencing problems with your computer or other devices and hardware? 

If you are experiencing an issue with your hardware - your computer, laptop, tablet, router, printer, etc. - contact the certified technicians at AVS Tech Team. They have the knowledge and expertise to help! Call 989-453-4357 or 888-282-4943 Monday to Friday 8 am to 5 pm. Or stop by one of our offices:

 Caro: 660 N. State St.
Pigeon: 7236 Michigan Ave.
Sandusky: 75 S. Elk St., Suite 100